Social Media for Netflix's departments
Human Resources The 'Human Resources' department can use social media to advertise new available job roles for potential employees within Netflix. They show how great it is to work for them to try and attract the right staff for the business. Marketing The 'Marketing' department can use Social Media to advertise Netflix's products which is its three tier subscription service. It does this by advertising the content the subscription service provides and increases the awareness of the brand by updating their social media channels consistently. They also look through which of their shows are trending to try and make more content available that appeals to their audience. Sales and Customer Service The 'Sales and Customer Service' department can use Social Media to engage with customers and to help them when they are having issues with the Netflix service and then to help the customer resolve the issue. They can also alert users if the service is down so ...
